COVID Updates

COVID Updates

Current Services

Effective June 14, all locations of Red Deer Public Library are OPEN with limited in-person services, in line with Stage 2 of the Government of Alberta's Open for Summer plan. Curbside pickup services will continue to be available at all branches for those who do not wish to enter the facility or those who are unable to wear a mask. For current hours, visit our hours and locations page.

We also have plenty of library materials, online resources, take-home activities, and virtual programs and services to keep you busy from the comfort and safety of your home. Take a look at our current services, outlined below, and review the FAQs at the bottom of the page. 

Frequently Asked Questions

  • Please note that our service levels are subject to change with little notice. Please check back regularly for updates.

    In line with the Government of Alberta's Open for Summer plan, all branches of RDPL are OPEN with limited in-person services, effective Monday, June 14. Curbside pickup services will continue to be available at all branches for those who do not wish to enter the facility or those who are unable to wear a mask.

    Click here for our current hours of operation.

    How Curbside Pickup works:

    1. Place your holds online (rdpl.bibliocommons.com) or by phone (403-346-4576).
    2. Wait for pick up notices via email or phone.
    3. Pick up holds at your selected branch.
    4. When you arrive to pick up your holds, call 403-346-4576 and the extension for the branch you are visiting (Downtown: press 1; Dawe: press 2; Timberlands: press 3). Note: These phone numbers are also available on the door to the library. If you do not have a phone, you can ring the doorbell and staff will come to the door to take your information. If possible, please have your library card number available as it makes for a smoother checkout process. 
    5.  
  • In line with the Government of Alberta's Open for Summer plan, all branches of RDPL are OPEN with limited in-person services, effective Monday, June 14.

    Curbside pickup services will continue to be available at all branches for those who do not wish to enter the facility or those who are unable to wear a mask.

  • With the exception of toys, games, and certain specialized kits, members may return library materials to any branch of RDPL.

    The exterior book drops at all locations are open 24/7, so you can return your materials at any time. Please note that the book drop at the Collicutt Centre is closed until further notice. 

  • Returned items are "quarantined" for at least 24 hours before being handled by staff, so they may remain on your account for a few extra days. Although these items may show as overdue, you will not be charged overdue fines, so don't worry! However, if you see anything amiss on your account, feel free to contact us!

  • The Friends of the Library Book Store at the Downtown Branch will reopen on June 14. The Friends are also planning a Bag of Books sale on June 27 (details to come). 

    We will be accepting book donations beginning June 28! Please hold onto your donations until then. 

  • When designing our COVID safety protocols, we trust the experts at the Government of Alberta and Alberta Health Services over all other sources of information. From alberta.ca/masks:

    Face shields do not replace masks or face coverings.

    A face shield is used to protect the eyes of the person wearing it. Using a face shield without a mask won’t protect:

    • you from potentially inhaling infectious respiratory droplets exhaled by others
    • others from your infectious respiratory droplets, as they can escape around the face shield

    There has not been any clear indication from Alberta Health Services that any form of face shield is effective on its own without a mask. Because our number one priority is ensuring that all of our staff and customers are as safe as they possibly can be, we are not able to accept any form of face shield without an accompanying mask.

  • We are offering a great selection of virtual, outdoor, and take-home programs! Check out our program schedule and Kits to Go information for details.

  • Computer access, including printing services, is available at all of our library branches during open hours. Computer sessions are limited to two hours per day.

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