RDPL Social Media Community Guidelines

We love sharing our story and interacting with you on social media! 

Social media supports open dialogue and the exchange of ideas. We believe that this kind of interaction can help us build stronger, more successful relationships within our community. We love that social media provides a way for us to take part in conversations related to the work that we are doing and the things we care about.

At Red Deer Public Library, social media tools allow us to achieve 3 main goals in support of the library’s vision, mission, and mandate:

  • Provision of basic information about the library.
  • Promotion of library programs, collections, and other resources.
  • Engaging our members in a dialogue about topics relating to the library and our greater community. 

Please note that, while we will do our best to respond to your comments, questions, and messages on social media in a timely manner, we do not monitor these sites 24/7. If you do require more immediate assistance, please give us a call at 403-346-4576, email inquiries@rdpl.org, or use the contact form on our website. 

Comments & Moderation

The views expressed by those commenting on our social media channels do not necessarily represent the views of Red Deer Public Library. 

All comments will be monitored and/or moderated by RDPL staff. As an organization, Red Deer Public Library supports the principle of self expression. However, the Library reserves the right to remove and/or report posts, comments, or messages made by the public on library social media or our website if they meet any of the following criteria:

  • Racist, hateful, sexist, homophobic, slanderous, insulting, discriminatory, or demeaning comments. 
  • Comments that contain personal attacks and/or name calling.
  • Abusive, aggressive, violent, obscene, inflammatory, or pornographic comments. 
  • Potentially libelous accusations. 
  • Intentional trolling or troll baiting.
  • Messages where the sender is not the author (such as comments coming from a bot or intentionally disguised accounts).
  • Comments that are out of context, irrelevant, or unintelligible.
  • Personal information that has been published without consent.
  • Commercial promotion or spam. 

Repeated violations of these guidelines may result in the author/poster being banned from RDPL’s social media channels. 

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