Yes! Our staff are happy to help you with your basic technology needs on a walk-in basis, but if you require more in-depth assistance (i.e. more than a few minutes), you can book a free one-on-one Tech Help appointment with a member of our Tech Help Team!
Fill out the form at rdpl.org/techhelp or ask staff at any branch to request an appointment.
The Palace Project is an e-reading experience developed by and for libraries, and RDPL is one of the first libraries in Canada to pilot this new tool. Some of the key advantages of the Palace App include:
Palace is still in early development, so check back often for updates, app improvements, and new content.
Within the Palace App, you will come across eBooks and eAudiobooks from multiple sources. Depending on the collection, loan periods vary:
| Collection | Loan Period | Checkout Limit | Holds Limit |
| Always Available Audiobooks | Unlimited | Unlimited | This collection is holds-free |
| Indie Author Project | Unlimited | Unlimited | This collection is holds-free |
| Palace Bookshelf (open access/public domain titles) | Unlimited | Unlimited | This collection is holds-free |
| OverDrive/Libby | Up to 3 Weeks | 10 Items | 20 Holds |
Android
The Palace App can be installed on phones and tablets running Android 8.0+.
iOS
The Palace App can be installed on phones and tablets running iOS 16+.
Apple CarPlay
Apple CarPlay has limited functionality at this time. Audiobooks will play via built-in iOS player. A user can play/pause audiobooks from the car’s screen only.
Android Auto
Android Auto has limited functionality at this time. Audiobooks will play via car speakers and phone controls only.
Bluetooth Speakers
Audiobooks will play via Bluetooth connections and aux cables.
Not Compatible
The devices and operating systems listed below will not work with the Palace app.
The Indie Author Project features top indie-published books in adult and young adult fiction. The books are curated by Library Journal and library editorial boards in regions across North America and were chosen by editors and librarians from thousands of submissions. The collection features NY Times and USA Today best-selling authors and numerous award winners. All eBooks are circulated sustainably in an unlimited, simultaneous use model to library users, so there are no holds or wait times required!
The Always Available Audiobook collection in the Palace App includes over 5000 titles in the following genres:
The Unlimited Listens model brings in fresh content each month from popular authors, with new titles released monthly and added to our collection. Items are available with an unlimited, simultaneous use access model, so there are no holds or wait times required!
The Palace Bookshelf is a collection of free open access and public domain titles.
By tapping on the Palace logo in the top left corner of the app (or by clicking on Settings >> Libraries), The Palace Bookshelf appears first when you tap Add Library. After the Palace Bookshelf has been added to your list of libraries, the Palace logo can be used to switch between RDPL’s digital collection and the Palace Bookshelf collection.
We currently do not have Audible Exclusive titles, but we are exploring this possibility. In the meantime, you can find thousands of Always Available audiobooks in the Palace App (no holds required!), as well as our collection of Libby by OverDrive titles (regular wait times and hold/checkout limits apply on those titles).
Yes! Even when your checkout limit on Libby by OverDrive titles has been reached, you can still borrow additional materials from the Always Available Audiobook collection, the Indie Author Project collection, or the Palace Bookshelf. These collections have no hold or checkout limits.
If you are notified that you have reached your limit, it is because the item you are trying to borrow is from the Libby by OverDrive collection.
A Libby by OverDrive title may take up to 15 minutes to sync over to The Palace Project App when borrowed.
Note that Libby by OverDrive magazines and “Hot Picks” 7-day loan titles are not currently compatible with The Palace Project App and won’t be displayed.
Unfortunately, not right now. At the current time, Amazon does not sell Kindle-compatible ebooks to Canadian libraries.
If you have a newer Kobo (click here for full list), Overdrive is built in! Just go to Settings> Overdrive and sign in using your library card number and PIN. For full instructions, click here.
If you have an older Kobo, you can still read your Overdrive books on your Kobo, but you must connect your Kobo to a computer and transfer the book through Adobe Digital Editions. For full instructions, click here.
Publishers sell us eBooks with the stipulation that each copy of the book is loaned to only one user at a time, just like a physical book.
Absolutely! If you’re done a book early, you don’t have to wait for the automatic return. The next person on the hold list thanks you!
Yes! You can renew items in Libby in the last few days of a loan so long as no one else has a hold on that item.
If you see a book you would like, just click the “Place Hold” button. Tap the calendar next to it to see how many people are ahead of you and the approximate waiting period. If you’re unsure if you’d like the book, you can always use the “Read Sample” button to read the first few pages or hear the first couple minutes of the book.
Books on Libby are checked out for 21 days automatically, but you can also choose shorter loan periods.
You can have 10 items checked out at a time on Libby and up to 10 holds.
Start by downloading the Libby app from the Google Play, Apple App or Windows 10 store. Log in using the directions and sign out a book. If you are on Wi-Fi, the book automatically downloads to your device for offline use.
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